Shipping policy

Shipping prices

We have a range of options for shipping and delivery:

  • Local Pick-up is FREE from our store during opening hours.
  • Standard postage to mainland Australia is $12.
  • Express shipping to mainland Australia is $16.
  • Standard shipping is FREE for all orders within Australia over $150.
  • Standard shipping for orders under 1.5kg to NZ is AUD$18. Please get in touch if your order is greater than 1.5kg and you'd like a shipping quote.
  • International standard shipping for orders under 1.5kg to the rest of the world is $35. Please get in touch if your order is greater than 1.5kg and you'd like a shipping quote. 

Large/heavy parcels may incur an additional shipping fee. We'll contact you to confirm delivery costs and any additional payment required.

Postage options will be offered to you at checkout. We will contact you if an additional shipping payment is required for your order.

Tracking and insurance up to $100 is included on all items posted. 

Additional insurance is available on all parcels over $100, for an extra fee. Please contact us if you require this service.

How soon will I receive my order?

Your order will be shipped within 3 business days, unless we are exceptionally busy. All parcels are sent via Australia Post and, if you're outside Tasmania, will usually take between 5-6 days after shipping to reach you. Orders to New Zealand will take 6+ business days after shipping. Express post parcels will generally be received between 1-2 days after shipping. The delivery time will vary depending on your location. Please check your Australia Post Network for actual delivery times and allow extra time for delivery at busy times, like Christmas. If you require a parcel urgently, please let us know and we will endeavour to send it out within 24 hours. 

Environmentally conscious postage

Orders are packed using compostable padded mailer bags, made from recycled paper, or re-used cardboard boxes. Where extra padding is needed, we use compostable honeycomb wrap, recycled brown paper, or re-used clean paper. All packaging materials can be composted in your home compost system, or used as sheet mulch. 

All our shipping is carbon off-set.

All packaging materials we receive are re-used for postage, recycled (plastics only), or composted in our garden.

Terms and Conditions

It is your responsibility to advise us should an order delivery be later than expected, incorrect or damaged. Please contact us immediately at hello@suffragetterecords.com.au. Should an order be lost in transit, damaged or incorrect, we may not send replacement items immediately. Replacement items will be despatched according to our discretion, and after consultation with the shipping carrier.

It is your responsibility to provide the correct mailing address at the time of ordering. If an incorrect address is provided and the parcel is returned to us in the post or by courier, we will notify you. Orders will be held for a maximum of 2 weeks, and then payment for your purchase will be refunded, if you have not arranged re-delivery payment by this time. 

We do not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place. We will not be held liable for any loss or damage resulting from late delivery.